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Shipping & Refunds

Shipping

We currently only delivers to Hong Kong, however if you would like us to expand to your location, please let us know by emailing us at info@dawncoldbrew.com

To ensure maximum Cold Brew quality and freshness, we roast our beans on Wednesdays, brew 2 days later on Fridays and send out for delivery on Saturdays. In effect, place your order by Friday morning and you are guaranteed to receive your coffee the following Sunday. For any orders placed after Friday morning, we will do our best to deliver that same week.

If you have any questions on delivery please drop us an email at info@dawncoldbrew.com

Refunds

Our goal is that all our customers are satisfied with their orders. However we do ship glass and unfortunately sometimes the package does not arrive in a satisfactory condition. If your Dawn Cold Brew items are damaged or do not meet your expectations, please take a picture and email us at info@dawncoldbrew.com and we will do our best to rectify the situation